Security & Privacy

ANTI FRAUD

At trustmum.com we will ensure that your credit, debit or pre-paid card is not being used without your consent, we will validate your name, address and other personal details supplied by you against appropriate third party databases. By accepting these terms and conditions you consent to all checks being made. Whilst performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. Be assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998.

STORED INFORMATION

TrustMum view security of your personal details extremely seriously. Security policies are designed to protect the personal details under our control. The Information that we have collected from you is maintained in a secure web server, which we believe to be a well protected and secure environment.

TrustMum does not keep or store customers financial information.

We are committed to protecting your privacy. We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service. This may include emailing you with our monthly newsletter which will inform you of our latest articles and special offers.

If you do not wish to be emailed with this information you can unsubscribe using the link at the bottom of every email that we send you.

All transactions that you initiate with trustmum.com on this web site are confidential. Your name will not be added to any third party mailing lists.

By registering with or becoming a customer of TrustMum and by providing us with your email address, phone number and postal address you consent to receive communication in relation to our products, services and special offers that you may be interested in.

PERSONAL INFORMATION HOW AND WHAT WE COLLECT

We collect personal information from visitors to the Site in a number of different ways. For example, you provide us with personal information when you create or update an account on the website, purchase products, sign up for subscription or contact us by e-mail.

The personal information we collect may include your name, e-mail address, gender, date of birth, billing and shipping addresses, telephone number, and credit, debit or pre-paid card information. Please do not submit information that you do not want us to access.

We may collect certain information through the use of "cookies" or similar technology. Cookies are small text files that are stored by your browser on your computer's hard drive. Cookies allow us to count the number of unique and return visitors to the Site. We may also use cookies to measure activity on the Site, which allows us to improve navigation throughout our Site. In addition, cookies may contain information (such as a unique user ID) that logs the pages of the Site you have visited and the products you viewed or searched for. Finally, we may use cookies to identify your IP address, browser version, number of visits, and similar data relating to your navigation of the internet and the Site. If you reject a cookie or set your browser to refuse them, you may not be able to access certain features of the Site.

HOW WE SHARE PERSONAL INFORMATION

We will never sell your personal information, and will share it only in the limited circumstances described below:

With our business partners and vendors. For example, if you purchase goods through our website, we will have to provide credit card information to our credit card processor for payment purposes, and your name and address to the company that ships our merchandise. Similarly, we may share personal information with designers, manufacturers, distributors, licensees, marketing and advertising partners, and parties that provide support services for the Site. In all cases, we limit the information shared with partners and vendors to that which is necessary to carry out those functions.

We never knowingly use your information in any spam activity, our policies guard you from such a situation. Including the ability to "opt out", "unsubscribe" and "cancel" functions to ensure your control of your personal information.

Where we are required to disclose personal information in response to law enforcement activity or other governmental request, or when otherwise required or permitted by law.

To enforce our contract or property rights, enforce the Site's Terms of Use, or when otherwise necessary to protect ourselves.

Due to a sale or merger of one or more of our assets or any division or business line.